Access & security

Plans & billing

Try NextIT free for 30 days with no credit card, then choose a plan and a billing period.

What this module is for

When your free trial ends, NextIT asks you to choose a plan. This page explains the trial, the trial banner, how to choose a plan and a billing period, and how an Admin manages the subscription and the invoices.

Before you start

Only an Admin chooses, changes or manages a plan. Other roles must ask their Admin.
Sign-up needs no credit card. The trial lasts 30 days.
Plan names and prices are on the Pricing page. This page does not list them.

Your 30-day trial

When you sign up, you get 30 days free. You do not need a credit card to start.

During the trial, a banner offers Upgrade now and View plans. Select View plans to open the page titled Choose Your Plan.

How to choose a plan

1
Open the plans
Select View plans or Upgrade now in the trial banner.
2
Pick a billing period
Select Monthly to pay each month, or select Annually to pay each year. The plan page shows both choices, and you can switch between them.
3
Select a plan
Select Select Plan on the plan you want. NextIT then opens the checkout for that plan.

If you are not sure which plan fits, select Talk to an expert. The plan you already have shows Current Plan.

Manage your subscription

An Admin manages the subscription. Follow these steps to change it.

Open the header menu and select My Profile.
Find the subscription section.
Select Manage Subscription to open the billing portal, or select Change Plan to choose another plan.

Invoices

An Admin can view the list of invoices for your company. Other roles cannot see the invoice list.

Who manages billing

An Admin manages billing. The Admin chooses a plan, starts a checkout, opens the billing portal and views the invoices.
A User can see the current subscription, but cannot change it.
Other roles are asked to contact their Admin.

Common tasks

Choose a plan: select View plans, pick a billing period, then select Select Plan.
Switch the billing period: select Monthly or Annually.
Change your plan: select Change Plan in the subscription section.
Open the billing portal: select Manage Subscription.
Get help with your choice: select Talk to an expert.

Tips

Compare the plans on the Pricing page before the trial ends.
Keep at least two Admins in your company, so that someone can manage billing when one of them is away.
Use Talk to an expert if you are not sure which plan fits your team.